Getting Patients Into the Acute Care Journey

Problem

Access to care

Transferring patients into the right location is complex

Bringing patients into a health system is full of challenges. And when patient transfers are mismanaged, patients don’t always end up in the best place for their needs.

High-acuity patients can be left waiting, while low-acuity cases tie up critical resources. Uncontrolled patient volumes can stretch resources thin, risking both underutilization and overcapacity. Inefficient processes can lead patients to your competitors. These issues don’t just disrupt care—they erode your market share, waste valuable resources, and hit your bottom line.

Address areas of the acute care journey that work for you.

Through Out

Addressing Your Challenges

Efficient Transfers

Acute patient transfers are full of complexity and referring providers are looking for the quickest solution when every minute counts.

ABOUT allows you to rapidly accept patients. Utilize a streamlined workflow to arrange all care facilities, services, and transportation on a single platform, ensuring you retain demand and capture market share.

Addressing Your Challenges

Optimized Capacity

Low and high acuity patients don’t always end up in the right place. Some higher acuity patients can need beds and resources already occupied by lower acuity patients, preventing them from receiving care.

ABOUT gives you intelligent solutions to make informed decisions in real-time and determine the optimal patient placements in your health system. You can distribute patient demand across available resources and load balance your system, ensuring you can accept more patients.

Addressing Your Challenges

Predict Admits

Acute transfers are a front door to your health system, and patient volumes can be difficult to control.

Utilize AI-enabled solutions to understand performance trends and forecast patient demand into your health system. Maximize your beds and available resources in real-time, ensuring you can accommodate every patient and grow margins.

Address areas of the acute care journey that work for you.

Through Out

Addressing Your Challenges

Efficient Transfers

Acute patient transfers are full of complexity and referring providers are looking for the quickest solution when every minute counts.

Addressing Your Challenges

Optimized Capacity

Addressing Your Challenges

Predict Admits

Acute transfers are a front door to your health system, and patient volumes can be difficult to control.

Address areas of the acute care journey that work for you.

Through Out

Learn About Our Solutions

Solutions

Results

What You Get with ABOUT

  • 2X Year-over-year transfer volume increase
  • 1/2 Average acceptance time reduction for cardio patients
  • 16 Median transfer time in minutes
  • 14% Of all US acute patient transfers

Testimonials

Hear from the health systems using ABOUT to streamline healthcare delivery


With ABOUT we got a one-stop shop for the technology and expertise we needed to successfully stand up our transfer center.

Jim Smith
Vice President Mobile Health
RWJBarnabas Health


The transfer center is truly our front door to growth.

Jim Elco
Vice President of Strategy and Financial Planning
Northern Arizona Healthcare


Our transfer center volume has doubled from what we predicted.

Lauren Saum
Assistant Vice President Mobile Health
RWJBarnabas Health

RWJ Barnabas Health

Learn how RWJBarnabas Health increased the number of patients transferring into their health system

Transforming a health system’s patient transfer function is always a tall order. In the case of RWJBarnabas Health, the challenge was greatly magnified by the sheer size of the health system — largest in New Jersey — and the fact that it comprised two recently merged health systems. Protocols varied, and not just by health system, but by individual facility. RWJBarnabas Health has made tremendous progress toward its goal of operating as one system of care, and the measurables have surpassed expectations including the increase in transfer center volume and the number of patients arriving from other health systems.

Read the Case Study

Understand how our solutions can help you succeed.

Learn More